8.11: To finish this module, what are your ideas for supporting David’s communication?

Now that you have finished this lesson, think about your ideas on how you would support David’s communication. Here is the question from the start of this lesson again:

Imagine that as part of your work, you regularly need to have interactions with a customer/client David, who has had a brain injury. In your interactions with David, you have noticed that he:

• Takes a long time to get his message across
• Goes over and over the same information
• Often talks about things unrelated to the topic at hand
• Asks a lot of questions about your personal life
• Can become verbally aggressive if he feels he has been misunderstood

A new staff member has just started, who will be starting to work more regularly with David. Write a list of tips you would give to the new staff member about interacting with David: