8.2: What do you already know about interacting with someone who has difficulties with social communication?

Imagine that as part of your work, you regularly need to have interactions with a customer/client David, who has had a brain injury. In your interactions with David, you have noticed that he:

• Takes a long time to get his message across
• Goes over and over the same information
• Often talks about things unrelated to the topic at hand
• Asks a lot of questions about your personal life
• Can become verbally aggressive if he feels he has been misunderstood

A new staff member has just started, who will be starting to work more regularly with David. Write a list of tips you would give to the new staff member about interacting with David: